Email Configuration and Brevo templates

For successful email sending, we recommend using Brevo for email delivery.

1. Create a Brevo account.

2. Generate an API key.

3. The API key must be inserted into the code by a tokenforge developer.

In the next step, the email templates need to be created.

1. In Brevo, go to Campaigns -> Templates -> Email Templates.

2. Create a new template. These are the basic mandatory templates:

   • Account successfully created

   • Wire Transfer - Information

   • Order Confirmation

   • Forgot your password?

   • Payment successful

3. Remember the ID of the corresponding template.

1. In the TokenSuite, go to Configuration -> Email Template Assignments.

2. Enter the appropriate Brevo ID in the corresponding Email Template.

Email templates and variables

Here is a list of all possible email templates that can be set up in Brevo with the possible variables:

Email Template	Possible Variables	Description
user_registration	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }}	Triggered upon registration of a new user.
password_reset	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.RESET_PASSWORD_LINK }}	Triggered upon a password reset request.
reset_password_token	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.RESET_PASSWORD_LINK }}	Triggered upon creation of a reset password token.
verification_token	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.ACCOUNT_ACTIVATION_LINK }} {{ params.EMAIL }}	Triggered upon creation of an account activation token.
account_verification_token	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.ACCOUNT_ACTIVATION_LINK }} {{ params.EMAIL }}	Triggered upon creation of an account activation token.
order_confirmation	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }}	Triggered upon order confirmation.
invoice_generated	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }}	Triggered upon invoice generation.
KYC_PROCESS_BEGIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.KYC_ID }} {{ params.KYC_LINK }}	Triggered upon the beginning of the KYC process.
KYC_STATE_APPROVED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon KYC state approval.
KYC_STATE_APPROVED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon KYC state approval - sent to administrator email address.
KYC_STATE_APPROVED_DATA_CHANGED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon KYC state approval with data change.
KYC_STATE_APPROVED_DATA_CHANGED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon KYC state approval with data change - sent to administrator email address.
KYC_STATE_REJECTED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon KYC state rejection.
KYC_STATE_APPROVED_IN_REVIEW_TO_REJECTED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon KYC state change from approved in review to rejected.
KYC_STATE_APPROVED_IN_REVIEW_TO_REJECTED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon KYC state change from approved in review to rejected - sent to administrator email address.
CUSTOMER_STATUS_APPROVED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer status approval.
CUSTOMER_STATUS_APPROVED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer status approval - sent to administrator email address.
CUSTOMER_STATUS_REJECTED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer status rejection.
CUSTOMER_STATUS_REJECTED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer status rejection - sent to administrator email address.
CUSTOMER_STATUS_FOLLOWED_UP	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer status follow-up.
CUSTOMER_STATUS_FOLLOWED_UP_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer status follow-up - sent to administrator email address.
CUSTOMER_CRYPTO_REGISTRAR_STATUS_APPROVED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer crypto registrar status approval.
CUSTOMER_CRYPTO_REGISTRAR_STATUS_APPROVED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer crypto registrar status approval - sent to administrator email address.
CUSTOMER_CRYPTO_REGISTRAR_STATUS_REJECTED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer crypto registrar status rejection.
CUSTOMER_CRYPTO_REGISTRAR_STATUS_REJECTED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer crypto registrar status rejection - sent to administrator email address.
CUSTOMER_CRYPTO_REGISTRAR_STATUS_FOLLOWED_UP	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer crypto registrar status follow-up.
CUSTOMER_CRYPTO_REGISTRAR_STATUS_FOLLOWED_UP_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon customer crypto registrar status follow-up - sent to administrator email address.
ORDER_LIABILITY_STATUS_APPROVED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order liability status approval.
ORDER_LIABILITY_STATUS_APPROVED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order liability status approval - sent to administrator email address.
ORDER_LIABILITY_STATUS_REJECTED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order liability status rejection.
ORDER_LIABILITY_STATUS_REJECTED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order liability status rejection - sent to administrator email address.
ORDER_LIABILITY_STATUS_FOLLOWED_UP	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order liability status follow-up.
ORDER_LIABILITY_STATUS_FOLLOWED_UP_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order liability status follow-up - sent to administrator email address.
ORDER_CRYPTO_REGISTRAR_STATUS_APPROVED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order crypto registrar status approval.
ORDER_CRYPTO_REGISTRAR_STATUS_APPROVED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order crypto registrar status approval - sent to administrator email address.
ORDER_CRYPTO_REGISTRAR_STATUS_REJECTED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order crypto registrar status rejection.
ORDER_CRYPTO_REGISTRAR_STATUS_REJECTED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order crypto registrar status rejection - sent to administrator email address.
ORDER_CRYPTO_REGISTRAR_STATUS_FOLLOWED_UP	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order crypto registrar status follow-up.
ORDER_CRYPTO_REGISTRAR_STATUS_FOLLOWED_UP_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order crypto registrar status follow-up - sent to administrator email address.
PAYMENT_COMPLETED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon payment completion.
PAYMENT_REFUNDED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon payment refund.
REFUND_REQUESTED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon refund request.
REFUND_REQUESTED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon refund request - sent to administrator email address.
ORDER_COMPLETE_WITH_OFFLINE_PAYMENT	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.AMOUNT_DE }} {{ params.AMOUNT_EN }} {{ params.CURRENCY }} {{ params.PAYMENT_SUBJECT }}	Triggered upon completion of an order with offline payment.
ORDER_COMPLETE_WITH_CRYPTO_PAYMENT	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon completion of an order with crypto payment.
ORDER_COMPLETE_WITH_CRYPTO_PAYMENT_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon completion of an order with crypto payment - sent to administrator email address.
CART_INVESTMENT_INFORMATION	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }}	Triggered upon investment information in the cart.
TANGANY_WALLET_CREATION_ADMIN	{{ params.CUSTOMER_UUID }} {{ params.CUSTOMER_TYPE }} {{ params.CUSTOMER_EMAIL }} {{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.KYC_ID }} {{ params.WALLET_ID }} {{ params.PEP }} {{ params.EMAIL }}	Triggered upon creation of a wallet - sent to administrator email address.
TANGANY_WALLET_CREATION_CUSTOMER	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }}	Triggered upon creation of a wallet by customer.
LISTING_CREATED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}	Triggered upon creation of a listing.
LISTING_CREATED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}	Triggered upon creation of a listing - sent to administrator email address.
LISTING_APPROVED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}	Triggered upon approval of a listing.
LISTING_REJECTED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}	Triggered upon rejection of a listing.
LISTING_REDEEM_CREATED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}	Triggered upon creation of a redeem listing.
LISTING_REDEEM_CREATED_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}	Triggered upon creation of a redeem listing - sent to administrator email address.
LISTING_REDEEM_APPROVED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}	Triggered upon approval of a redeem listing.
MINTING_COMPLETE	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon completion of minting process.
ORDER_CONFIRMATION_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }}	Triggered upon order confirmation - sent to administrator email address.
TRANSACTION_SYNC_FAILED	{{ params.EMAIL }} {{ params.TRANSACTION_ID }} {{ params.TRANSACTION_HASH }}	Triggered upon transaction synchronization failure.
SYNC_TRANSACTION_MANUALLY	{{ params.EMAIL }} {{ params.TRANSACTION_ID }} {{ params.TRANSACTION_HASH }}	Triggered upon manual synchronization of transaction.
USER_REGISTRATION_ADMIN	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon user registration - sent to administrator email address.
ORDER_COMPLETE_VENDOR	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon order completion by vendor.
PAYMENT_COMPLETED_VENDOR	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}	Triggered upon payment completion by vendor.
ONBOARDING_DOCUMENTS_SIGNED	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}	Triggered upon signing of onboarding documents.
REGISTRY_EXCERPT_AVAILABLE	{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.EXCERPTS_LINK }}	Triggered upon availability of registry excerpt.