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Email Configuration and Brevo templates

For successful email sending, we recommend using Brevo for email delivery.

  1. Create a Brevo account.

  2. Generate an API key.

  3. The API key must be inserted into the code by a tokenforge developer.

In the next step, the email templates need to be created.

  1. In Brevo, go to Campaigns -> Templates -> Email Templates.

  2. Create a new template. These are the basic mandatory templates:

    • Account successfully created

    • Wire Transfer - Information

    • Order Confirmation

    • Forgot your password?

    • Payment successful

  3. Remember the ID of the corresponding template.

  1. In the TokenSuite, go to Configuration -> Email Template Assignments.

  2. Enter the appropriate Brevo ID in the corresponding Email Template.

Email templates and variables

Here is a list of all possible email templates that can be set up in Brevo with the possible variables:

Email Template
Possible Variables
Description

user_registration

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }}

Triggered upon registration of a new user.

password_reset

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.RESET_PASSWORD_LINK }}

Triggered upon a password reset request.

reset_password_token

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.RESET_PASSWORD_LINK }}

Triggered upon creation of a reset password token.

verification_token

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.ACCOUNT_ACTIVATION_LINK }} {{ params.EMAIL }}

Triggered upon creation of an account activation token.

account_verification_token

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.ACCOUNT_ACTIVATION_LINK }} {{ params.EMAIL }}

Triggered upon creation of an account activation token.

order_confirmation

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }}

Triggered upon order confirmation.

invoice_generated

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }}

Triggered upon invoice generation.

KYC_PROCESS_BEGIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.KYC_ID }} {{ params.KYC_LINK }}

Triggered upon the beginning of the KYC process.

KYC_STATE_APPROVED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon KYC state approval.

KYC_STATE_APPROVED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon KYC state approval - sent to administrator email address.

KYC_STATE_APPROVED_DATA_CHANGED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon KYC state approval with data change.

KYC_STATE_APPROVED_DATA_CHANGED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon KYC state approval with data change - sent to administrator email address.

KYC_STATE_REJECTED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon KYC state rejection.

KYC_STATE_APPROVED_IN_REVIEW_TO_REJECTED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon KYC state change from approved in review to rejected.

KYC_STATE_APPROVED_IN_REVIEW_TO_REJECTED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon KYC state change from approved in review to rejected - sent to administrator email address.

CUSTOMER_STATUS_APPROVED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer status approval.

CUSTOMER_STATUS_APPROVED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer status approval - sent to administrator email address.

CUSTOMER_STATUS_REJECTED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer status rejection.

CUSTOMER_STATUS_REJECTED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer status rejection - sent to administrator email address.

CUSTOMER_STATUS_FOLLOWED_UP

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer status follow-up.

CUSTOMER_STATUS_FOLLOWED_UP_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer status follow-up - sent to administrator email address.

CUSTOMER_CRYPTO_REGISTRAR_STATUS_APPROVED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer crypto registrar status approval.

CUSTOMER_CRYPTO_REGISTRAR_STATUS_APPROVED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer crypto registrar status approval - sent to administrator email address.

CUSTOMER_CRYPTO_REGISTRAR_STATUS_REJECTED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer crypto registrar status rejection.

CUSTOMER_CRYPTO_REGISTRAR_STATUS_REJECTED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer crypto registrar status rejection - sent to administrator email address.

CUSTOMER_CRYPTO_REGISTRAR_STATUS_FOLLOWED_UP

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer crypto registrar status follow-up.

CUSTOMER_CRYPTO_REGISTRAR_STATUS_FOLLOWED_UP_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon customer crypto registrar status follow-up - sent to administrator email address.

ORDER_LIABILITY_STATUS_APPROVED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order liability status approval.

ORDER_LIABILITY_STATUS_APPROVED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order liability status approval - sent to administrator email address.

ORDER_LIABILITY_STATUS_REJECTED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order liability status rejection.

ORDER_LIABILITY_STATUS_REJECTED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order liability status rejection - sent to administrator email address.

ORDER_LIABILITY_STATUS_FOLLOWED_UP

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order liability status follow-up.

ORDER_LIABILITY_STATUS_FOLLOWED_UP_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order liability status follow-up - sent to administrator email address.

ORDER_CRYPTO_REGISTRAR_STATUS_APPROVED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order crypto registrar status approval.

ORDER_CRYPTO_REGISTRAR_STATUS_APPROVED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order crypto registrar status approval - sent to administrator email address.

ORDER_CRYPTO_REGISTRAR_STATUS_REJECTED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order crypto registrar status rejection.

ORDER_CRYPTO_REGISTRAR_STATUS_REJECTED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order crypto registrar status rejection - sent to administrator email address.

ORDER_CRYPTO_REGISTRAR_STATUS_FOLLOWED_UP

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order crypto registrar status follow-up.

ORDER_CRYPTO_REGISTRAR_STATUS_FOLLOWED_UP_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order crypto registrar status follow-up - sent to administrator email address.

PAYMENT_COMPLETED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon payment completion.

PAYMENT_REFUNDED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon payment refund.

REFUND_REQUESTED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon refund request.

REFUND_REQUESTED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon refund request - sent to administrator email address.

ORDER_COMPLETE_WITH_OFFLINE_PAYMENT

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.AMOUNT_DE }} {{ params.AMOUNT_EN }} {{ params.CURRENCY }} {{ params.PAYMENT_SUBJECT }}

Triggered upon completion of an order with offline payment.

ORDER_COMPLETE_WITH_CRYPTO_PAYMENT

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon completion of an order with crypto payment.

ORDER_COMPLETE_WITH_CRYPTO_PAYMENT_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon completion of an order with crypto payment - sent to administrator email address.

CART_INVESTMENT_INFORMATION

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }}

Triggered upon investment information in the cart.

TANGANY_WALLET_CREATION_ADMIN

{{ params.CUSTOMER_UUID }} {{ params.CUSTOMER_TYPE }} {{ params.CUSTOMER_EMAIL }} {{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.KYC_ID }} {{ params.WALLET_ID }} {{ params.PEP }} {{ params.EMAIL }}

Triggered upon creation of a wallet - sent to administrator email address.

TANGANY_WALLET_CREATION_CUSTOMER

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }}

Triggered upon creation of a wallet by customer.

LISTING_CREATED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}

Triggered upon creation of a listing.

LISTING_CREATED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}

Triggered upon creation of a listing - sent to administrator email address.

LISTING_APPROVED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}

Triggered upon approval of a listing.

LISTING_REJECTED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}

Triggered upon rejection of a listing.

LISTING_REDEEM_CREATED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}

Triggered upon creation of a redeem listing.

LISTING_REDEEM_CREATED_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}

Triggered upon creation of a redeem listing - sent to administrator email address.

LISTING_REDEEM_APPROVED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }} {{ params.EDITION_NUMBER }} {{ params.BUYBACK_PRICE }} {{ params.LISTING }} {{ params.LISTING_TYPE }} {{ params.BANK_ACCOUNT_HOLDER }} {{ params.BANK_ACCOUNT_IBAN }} {{ params.BANK_ACCOUNT_BIC }} {{ params.BANK_ACCOUNT_BANK_NAME }}

Triggered upon approval of a redeem listing.

MINTING_COMPLETE

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon completion of minting process.

ORDER_CONFIRMATION_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.EMAIL }} {{ params.PRODUCT_NAME }}

Triggered upon order confirmation - sent to administrator email address.

TRANSACTION_SYNC_FAILED

{{ params.EMAIL }} {{ params.TRANSACTION_ID }} {{ params.TRANSACTION_HASH }}

Triggered upon transaction synchronization failure.

SYNC_TRANSACTION_MANUALLY

{{ params.EMAIL }} {{ params.TRANSACTION_ID }} {{ params.TRANSACTION_HASH }}

Triggered upon manual synchronization of transaction.

USER_REGISTRATION_ADMIN

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon user registration - sent to administrator email address.

ORDER_COMPLETE_VENDOR

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon order completion by vendor.

PAYMENT_COMPLETED_VENDOR

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.ORDER }} {{ params.ORDER_NUMBER }} {{ params.PRODUCT_NAME }}

Triggered upon payment completion by vendor.

ONBOARDING_DOCUMENTS_SIGNED

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }}

Triggered upon signing of onboarding documents.

REGISTRY_EXCERPT_AVAILABLE

{{ params.FIRST_NAME }} {{ params.LAST_NAME }} {{ params.CUSTOMER_EMAIL }} {{ params.EMAIL }} {{ params.EXCERPTS_LINK }}

Triggered upon availability of registry excerpt.

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